Frequently asked questions

Frequently asked questions. we integrate them into selfservice Q & A. fyou have other questions. vou can get in touch with us Or send us an email to: aoodeluz@163.com

Q: How do I track the status of my shipment?

A: Each shipment will generate a unique tracking number. You can check the latest status in real time through the tracking system on our official website or email notifications.

Q:What if the delivery address is wrong?

A: You can contact customer service to modify the address before the goods are delivered (address change fees may be incurred), and the goods that have been sent will be delivered to the original address.

Q:What types of goods can be shipped through your last-mile delivery services?

A: Most channels support general non-hazardous goods only. Dangerous goods are strictly prohibited. For low-power electronic products, we have a dedicated UPS channel that can support delivery.

Q:How do I get a shipping quote?

A: Fill out the form and we will get back to you with the latest quote within 48 hours.