Frequently asked questions

Frequently asked questions. we integrate them into selfservice Q & A. fyou have other questions. vou can get in touch with us Or send us an email to: wuyuanbo@goodship56.com

Q:Which areas are supported by your last-mile delivery channels?

A: Delivery coverage varies by channel and service type. Below is a general guide:

UPS: Supports shipments from CA, San Francisco, Seattle, Chicago, Dallas, Houston, NY, NJ, GA (e.g., 30518, 31322), etc.
FedEx: Currently supports CA, NJ, and NY only.
USPS: Available nationwide, but requires sender address pre-approval.

Note: Most services cover the 48 contiguous U.S. states only. We do not support military addresses, PO boxes (including APO/FPO/DPO), or island regions such as: PUERTO RICO (ZIP: 006–009), VIRGIN ISLANDS, HAWAII (966–969), GUAM, ALASKA (995–999).

There is a special UPS channel for islands, available only in Los Angeles.

Truck freight services are available nationwide for both pickup and delivery.

Q: Which areas of the United States do you cover for delivery services?

A: Our delivery network covers all 50 states in the continental United States, providing standard delivery and expedited service options.

Q: How do I track the status of my shipment?

A: Each shipment will generate a unique tracking number. You can check the latest status in real time through the tracking system on our official website or email notifications.

Q:What if the delivery address is wrong?

A: You can contact customer service to modify the address before the goods are delivered (address change fees may be incurred), and the goods that have been sent will be delivered to the original address.

Q:What types of goods can be shipped through your last-mile delivery services?

A: Most channels support general non-hazardous goods only. Dangerous goods are strictly prohibited. For low-power electronic products, we have a dedicated UPS channel that can support delivery.