Frequently asked questions

Frequently asked questions. we integrate them into selfservice Q & A. fyou have other questions. vou can get in touch with us Or send us an email to: aoodeluz@163.com

1.Q: Which areas of the United States do you cover for delivery services?

A: Our delivery network covers all 50 states in the continental United States, providing standard delivery and expedited service options.

2.Q: How do I track the status of my shipment?

A: Each shipment will generate a unique tracking number. You can check the latest status in real time through the tracking system on our official website or email notifications.

3.Q: Do you provide delivery services on weekends and holidays?

A: We provide Saturday delivery services (extra charge), and some service centers will be closed during statutory holidays.

4.Q:What if the delivery address is wrong?

A: You can contact customer service to modify the address before the goods are delivered (address change fees may be incurred), and the goods that have been sent will be delivered to the original address.

5.Q:Are there any special requirements for the delivery of large items?

A: Goods over 50 pounds or special sizes must be notified in advance. We provide professional large item delivery teams and equipment.