Client Background
A U.S.-based e-commerce brand shipping home goods nationwide. Facing high last-mile delivery costs, frequent surcharges, and compliance issues for battery-powered products.
Challenges
- High residential surcharges and oversized package fees
- Slow delivery to remote areas
- Non-compliant battery shipments occasionally rejected
- Lack of a cost-effective UPS/FedEx solution
Solution
- Discounted Accounts: Activated UPS/FedEx accounts with 40–60% off base rates, waived up to 75% of oversized surcharges.
- Smart Routing: System automatically selects the most cost-effective carrier based on address type (UPS Ground for commercial, USPS for residential).
- API Integration: Automated order import, label printing, and real-time tracking via GoodShip56 API.
- Compliance Support: Provided MSDS/UN38.3 review for battery shipments to avoid customs rejections.
Results
- 25% total shipping cost reduction
- 50–75% surcharge savings for oversized parcels
- 95% of packages delivered within 2–3 days
- Customer repeat purchase rate increased by 15%
Why It Matters
This case proves that combining final-mile optimization + discounted carrier accounts + automated workflow can help cross-border sellers significantly reduce costs and improve delivery speed — a key to staying competitive in the U.S. market.
Good
Sep 08 2025