Airport Pickup & Customs Clearance Accelerate Tech Company’s Global Expansion

Client BackgroundA Silicon Valley tech startup importing high-value electronic components from Asia faced significant delays at U.S. airports due to complex customs procedures. Delays in clearing shipments caused production bottlenecks and missed product launch deadlines.

Challenges

1. Expedited Clearance: Need for fast customs processing to avoid production downtime.
2. Regulatory Compliance: Ensuring all imported components met FCC and safety standards.
3. Airport Coordination: Streamlining cargo retrieval from major hubs like JFK and LAX.

SolutionThe logistics provider offered integrated airport pickup and customs clearance services:

• Expert Clearance Team: Handled all documentation, including product classification and duty calculation, reducing clearance time from 3 days to 6 hours on average.
• Airport Partnerships: Coordinated directly with airlines and ground handlers for immediate cargo retrieval upon arrival.
• Risk Mitigation: Conducted pre-shipment compliance audits, eliminating 100% of previous regulatory issues.

Results

• Time Savings: Cut overall import processing time by 80%, enabling on-time product launches.
• Cost Avoidance: Saved $500,000 annually by preventing production delays and associated penalties.
• Global Growth: Expanded import volume by 150% within a year, supporting market expansion in Europe and Asia.